Apple makes great computers. Unfortunately they software selections are not the most robust. Recently we rolled out a solution to a new client including a virtual private network, cloud servers, and software licensing. Everything has gone relatively smoothly with the exception of a couple small issues including using the Cisco AnyConnect VPN client on a MAC. The client tries to force all of traffic down the VPN connection when it should be sending only the traffic to the server. This means that when the client is connected to the VPN, he cannot get to outside web sites, email, etc. Obviously an issue & since he is the one paying the bills, its our problem.
There are many workarounds available from the thousands of MAC users out there with similar issues. Each one has some potential issues and will inevitably end up being a support nightmare. I believe we are going to implement a site to site connection using an ASA at his site that directly connects to the ASA here, therefore eliminating the need for the software client.
If Apple is going to make a serious push to get their computers more involved in the business environment, they are going to need to dedicated more resources to providing software to make it happen.